Flying with Avianca from New York’s John F. Kennedy International Airport (JFK)? Knowing your terminal before leaving for the airport can make your trip much easier. Avianca operates from Terminal 4 (T4) at JFK, where passengers can access check-in, baggage services, security, departure gates, restaurants, shops, lounges, transportation and other airport facilities.
JFK’s current airline directory lists Avianca (AV) at Terminal 4, with the airline’s listed JFK contact number of +1 866-919-0081. Terminal 4 is one of JFK’s major international terminals and serves a large number of international airlines.
Avianca passengers can use Terminal 4 for check-in, baggage drop, TSA security, boarding gates, dining, shopping, lounges and ground transportation. Avianca also lists the Capital One Lounge at JFK Terminal 4 among its lounge options for eligible passengers.
This guide explains everything you need to know about Avianca JFK Terminal, including Terminal 4, the terminal map, check-in, baggage, security, gates, lounges, dining, AirTrain, parking, transportation, accessibility and flight connections.
Avianca JFK Terminal – Quick Overview
| Information | Details |
|---|---|
| Airline | Avianca |
| IATA Code | AV |
| Airport | John F. Kennedy International Airport |
| Airport Code | JFK |
| Avianca Terminal | Terminal 4 |
| Terminal Name | JFK Terminal 4 |
| Location | Queens, New York |
| Main Terminal Use | Avianca arrivals and departures |
| Terminal Type | International |
| AirTrain Station | Terminal 4 |
| Major Airlines at T4 | Avianca, Delta, Emirates, LATAM, Virgin Atlantic, Copa Airlines and others |
| Avianca JFK Phone | +1 866-919-0081 |
| Terminal Map | JFK Terminal 4 Map |
| Airport Website | www.jfkairport.com |
JFK’s current airline directory lists Avianca at Terminal 4. The airport also recommends checking directly with your airline before traveling because terminal and operational arrangements can change.
What Terminal Is Avianca at JFK?
Avianca operates from Terminal 4 at John F. Kennedy International Airport.
Passengers flying on Avianca from JFK should normally begin their airport journey at Terminal 4.
Terminal 4 is a large international terminal with check-in facilities, security checkpoints, departure gates, restaurants, shops, lounges, baggage facilities and transportation connections.
Because airport operations can change, passengers should still verify the terminal on their Avianca booking, boarding pass, airline app and JFK airport departure information before leaving for the airport.
Avianca JFK Terminal 4 Location
Terminal 4 is located within JFK’s central terminal area and is connected to the airport’s transportation network.
Passengers arriving by AirTrain can get off at the Terminal 4 station and follow signs toward the departure or arrivals level.
If you are being dropped off by car, follow the airport signs for Terminal 4 Departures.
Avianca JFK Terminal 4 Map
The JFK Terminal 4 Map can be useful before your journey because Terminal 4 is a large facility.
The official Terminal 4 map shows important areas and services, including:
- Airline check-in
- Security checkpoint
- Departure gates
- Baggage claim
- AirTrain station
- Concourse A
- Concourse B
- Restrooms
- Elevators
- Escalators and stairs
- ATMs
- Currency exchange
- Nursing suites
- Service animal and pet relief areas
- Ground transportation
- Taxis
- Car rental
- Welcome Center
- Airline lounges
The terminal also provides an interactive map that passengers can use to locate restaurants, shops, gates, services and other facilities.
Avianca Terminal 4 Gate Areas
Terminal 4 has two main concourses, Concourse A and Concourse B, with a large number of departure gates.
JFK currently provides these approximate walking times from Terminal 4 security:
| Gate Area | Approximate Walk From Security |
|---|---|
| Gates A3–A8 | 3–6 minutes |
| Gates A9–A21 | 8–10 minutes |
| Gates B18–B31 | 4–6 minutes |
| Gates B32–B41 | 7–9 minutes |
| Gates B42–B55 | 10–14 minutes |
These are approximate walking times and do not include TSA security wait time. JFK recommends using the interactive map for more precise directions to your assigned gate.
Always check the airport departure screens because your gate can change.
Avianca JFK Terminal Services
Terminal 4 provides a wide range of services for international passengers.
| Service | Available at Terminal 4 | Details |
|---|---|---|
| Avianca Check-in | Yes | Airline check-in facilities |
| Bag Drop | Yes | Checked baggage services |
| Baggage Claim | Yes | Available for arriving passengers |
| TSA Security | Yes | Security screening before gates |
| AirTrain | Yes | Connects T4 with other JFK terminals |
| Lounges | Yes | Several premium and airline lounges |
| Restaurants | Yes | Dining and quick-service options |
| Shopping | Yes | Travel essentials, retail and duty-free |
| Wi-Fi | Yes | Available throughout the terminal |
| Restrooms | Yes | Located throughout the terminal |
| Nursing Facilities | Yes | Passenger facilities available |
| Pet Relief | Yes | Service animal/pet relief facilities |
| Accessibility | Yes | Mobility and accessibility services |
| ATMs | Yes | Available inside the terminal |
| Currency Exchange | Yes | Available at terminal facilities |
| Ground Transportation | Yes | Taxi and other transportation options |
| Welcome Center | Yes | Passenger assistance and information |
JFK describes Terminal 4 as one of its largest terminals and provides dining, shopping, lounges, accessibility services, baggage services and other passenger facilities.
Avianca JFK Terminal Check-In
Avianca passengers departing from JFK should go to Terminal 4 for their airport check-in process.
Before leaving for the airport, check your Avianca booking or airline app for your current check-in information and any baggage requirements.
At Terminal 4, passengers can complete the necessary airport check-in process before proceeding to baggage drop and security.
A typical departure journey looks like:
JFK Airport → Terminal 4 → Avianca Check-In → Bag Drop → TSA Security → Gate
If you already checked in online, you may be able to proceed directly to the baggage-drop area if you have checked luggage.
Passengers traveling without checked baggage should follow airport signs toward security after completing any required airline verification.
Avianca JFK Terminal Departures
Avianca departures at JFK are handled through Terminal 4.
After completing check-in and dropping checked baggage, passengers should follow signs toward the TSA security checkpoint.
Once through security, check the departure monitors for your current gate.
Terminal 4 is large, so it is important to allow enough time to walk from security to your gate, particularly if your flight is assigned to one of the farther gates in Concourse B.
JFK currently estimates walking times of up to 10–14 minutes for some B-gates from security, without including the security wait itself.
How Early Should I Arrive at JFK for Avianca?
JFK is a busy international airport, and Terminal 4 can become particularly crowded during peak travel periods.
Give yourself additional time during:
- Early-morning departures
- Friday and Sunday travel
- Summer travel
- Thanksgiving and Christmas
- School holidays
- International departures
- Heavy traffic around JFK
- Airport construction or operational changes
- Busy security periods
Your airport journey may include:
Traffic → Terminal 4 → Check-In → Bag Drop → TSA → Walking → Gate → Boarding
For an international Avianca flight, arriving well ahead of departure is generally safer than arriving close to the airline’s minimum check-in or boarding deadlines.
Avianca JFK Terminal Arrivals
Avianca arrivals at JFK are handled through Terminal 4.
International passengers arriving in New York may need to complete immigration and customs procedures before leaving the airport.
After leaving the aircraft, follow the airport signs for:
Passport Control → Baggage Claim → Customs → Arrivals
The exact process can depend on your nationality, immigration status, connecting itinerary and whether you are entering the United States or continuing to another destination.
After collecting your baggage and completing Customs, follow signs toward the Terminal 4 arrivals area and ground transportation.
Avianca Baggage at JFK Terminal 4
Passengers arriving on Avianca should follow the airport signs toward Baggage Claim.
Check the airport monitors for the baggage carousel assigned to your flight.
If your baggage is delayed, damaged or missing:
- Keep your baggage receipt.
- Note your flight number.
- Contact Avianca’s baggage service team.
- Report the issue as soon as possible.
- Keep the baggage reference number provided to you.
- Keep your boarding pass and travel documents available.
If you are connecting to another flight, verify whether your checked baggage must be collected and rechecked before continuing your journey.
Avianca JFK Terminal Security
Passengers departing from Avianca Terminal 4 must pass through the TSA security checkpoint before reaching the departure gates.
Security wait times can change based on:
- Passenger volume
- Time of day
- Day of week
- Holidays
- TSA staffing
- Weather
- Airport operations
Terminal 4 currently offers several ways for eligible passengers to make the security process more predictable or faster.
JFK says travelers can use T4 Reserve, a free security time-slot service, with slots opening seven days before the flight. Availability can vary by airline and destination. Terminal 4 also supports programs such as TSA PreCheck and CLEAR for eligible travelers.
After passing through security, check the airport monitors again before heading toward your gate.
Avianca JFK Terminal Lounges
Avianca passengers may have access to premium lounge facilities depending on their cabin, status and other eligibility conditions.
Avianca’s current lounge information lists the Capital One Lounge at New York JFK Terminal 4 among its lounge options.
Capital One Lounge
The Capital One Lounge is located in the commercial area of Terminal 4.
Avianca lists access for eligible passengers such as qualifying Business Class customers and certain Avianca elite-status members on international flights operated by Avianca, subject to the applicable lounge terms and conditions.
Terminal 4 also has several other lounges serving eligible passengers, including airline lounges and credit-card lounges.
JFK currently lists lounges such as:
- Air India Maharaja Lounge
- Capital One Lounge
- Centurion Lounge
- Chase Sapphire Lounge
- Delta One Lounge
- Delta Sky Club
- HelloSky Lounge
- Virgin Atlantic Clubhouse
Lounge access depends on your airline, cabin, status, ticket and applicable access rules.
Food and Restaurants at Avianca Terminal 4
Terminal 4 has a large selection of restaurants and quick-service dining options.
Passengers can find choices for:
- Breakfast
- Coffee
- Snacks
- Grab-and-go meals
- Sit-down dining
- Drinks
- Fast food
- Vegetarian meals
- Vegan options
- Gluten-free choices
JFK states that Terminal 4 offers a wide range of restaurants and quick-service options, including choices for passengers looking for vegan, vegetarian and gluten-free food.
If your Avianca flight is boarding soon, check your gate before spending too much time in the dining area.
Shopping at Avianca JFK Terminal 4
Terminal 4 provides a wide variety of shopping options.
Passengers can find:
- Travel essentials
- Snacks
- Gifts
- Electronics accessories
- Personal items
- Duty-free products
- Luxury goods
- Souvenirs
- Last-minute travel necessities
Terminal 4 has more than 135,000 square feet of shops and restaurants, according to JFK Terminal 4’s current information.
Terminal 4 Work and Relaxation Areas
Avianca passengers can use various areas throughout Terminal 4 to work, relax or wait for their flight.
Facilities include:
- Seating areas
- Restaurants
- Airport Wi-Fi
- Charging opportunities
- Lounges
- Shopping areas
- Quiet spaces
- Work-friendly areas
Eligible passengers can also use an appropriate lounge before departure.
YOUR JOURNEY AT THE AIRPORT
WHERE DO I GO?
Terminal 4
For Avianca-operated flights from JFK, begin your journey at Terminal 4.
WHAT DO I DO NEXT?
Check in with Avianca
Complete your check-in requirements and proceed to baggage drop if you have checked luggage.
WHERE DO I DROP MY BAG?
Avianca Bag Drop
Passengers with checked baggage should complete the baggage-drop process before proceeding to security.
WHERE IS SECURITY?
TSA Security Checkpoint
After completing check-in and baggage services, follow signs toward the Terminal 4 security checkpoint.
HOW DO I FIND MY GATE?
Check your boarding pass and JFK departure monitors.
Do not rely on an old gate number because airport gate assignments can change.
HOW LONG WILL IT TAKE?
JFK currently provides these approximate walking times from Terminal 4 security:
- Gates A3–A8: 3–6 minutes
- Gates A9–A21: 8–10 minutes
- Gates B18–B31: 4–6 minutes
- Gates B32–B41: 7–9 minutes
- Gates B42–B55: 10–14 minutes
These estimates do not include TSA security waiting time.
WHERE CAN I EAT OR RELAX?
Terminal 4 has restaurants, shops, seating and lounges.
Eligible Avianca passengers may also have access to the Capital One Lounge or other eligible lounge facilities depending on their ticket and status.
WHAT IF MY BAG IS LOST?
Report the baggage issue to Avianca as soon as possible and keep your baggage receipt and reference information.
WHAT IF MY FLIGHT IS DELAYED OR CANCELLED?
Check your Avianca flight status and JFK departure monitors. Contact Avianca for information regarding rebooking or applicable assistance.
WHAT IF I HAVE A CONNECTING FLIGHT?
If your next flight leaves from another JFK terminal, use the AirTrain.
Allow extra time because changing terminals may require another security screening.
Avianca JFK Terminal AirTrain
The JFK AirTrain is one of the easiest ways to travel between Terminal 4 and the other JFK passenger terminals.
The AirTrain connects passengers with:
- Terminal 1
- Terminal 4
- Terminal 5
- Terminal 7
- Terminal 8
- Airport parking
- Federal Circle
- Jamaica Station
- Howard Beach
- Rental car facilities
- Public transportation connections
Terminal 4 has its own AirTrain station, making the system particularly useful for passengers connecting between terminals.
JFK states that AirTrain connects passengers to terminals, airport parking, the rental-car center and public transportation.
Avianca Connecting Flights at JFK
If your Avianca flight connects to another airline at JFK, check the terminal for your next flight before leaving Terminal 4.
If the next flight departs from another terminal, the AirTrain can be used to move between terminals.
Passengers changing terminals should allow additional time because they may need to go through TSA security again.
International passengers connecting to a U.S. domestic flight may also need to complete immigration, collect baggage, recheck luggage and pass through security before continuing.
Always verify the connection requirements with your airline before traveling.
Avianca JFK Terminal Parking
JFK provides several parking options for passengers traveling through the airport.
If you are driving to Avianca Terminal 4, follow airport signs for the appropriate parking and terminal access areas.
Travel times can vary significantly depending on:
- Traffic
- Time of day
- Weather
- Construction
- Airport congestion
- Parking availability
If someone is dropping you off for an Avianca flight, follow the current Terminal 4 curbside signs and airport instructions.
For longer stays, use designated JFK parking facilities rather than waiting at the terminal curb.
Ground Transportation from Avianca Terminal 4
Passengers arriving at Avianca Terminal 4 have several transportation options.
AirTrain
AirTrain connects Terminal 4 with other JFK terminals, parking facilities, Federal Circle and public transportation connections.
Taxi
Authorized yellow taxis are available from designated pickup areas outside the terminal.
Taxi travel times to Manhattan depend heavily on traffic and the final destination.
Public Transportation
Passengers can use AirTrain to connect with New York City subway services and the Long Island Rail Road.
Jamaica Station provides connections to the Long Island Rail Road and subway services, while Howard Beach provides another subway connection.
Rental Cars
Rental car facilities are located at Federal Circle and can be reached using the AirTrain.
Avianca Terminal 4 Accessibility
JFK Terminal 4 provides accessibility services for passengers who need additional assistance.
Passengers requiring wheelchair or mobility assistance should arrange the service with Avianca in advance whenever possible.
Terminal 4 provides:
- Accessible elevators
- Accessible restrooms
- Mobility assistance
- Accessible transportation
- Electric carts in certain areas
- Assistance between terminal areas
- Service animal facilities
JFK says electric carts are available past security for passengers who need additional help reaching their gates, while wheelchair assistance can be arranged through the airline or travel agent.
Passengers who require special assistance should contact Avianca before traveling so the appropriate arrangements can be made.
Avianca JFK Terminal 4 – Latest Terminal Information
Terminal 4 is one of JFK’s largest and busiest passenger terminals.
The terminal serves numerous international airlines and provides a large selection of dining, shopping, lounge and passenger services.
Current Terminal 4 information highlights:
- International airline operations
- Multiple gate areas
- 135,000+ square feet of shops and restaurants
- Multiple lounges
- AirTrain access
- Security services
- Accessibility facilities
- Baggage services
- Currency exchange
- Pet relief areas
- Ground transportation
- Welcome and information services
JFK currently lists Avianca at Terminal 4, making T4 the key terminal passengers should remember when flying Avianca from New York JFK.
Important Tips for Avianca Passengers at JFK
- Start at Terminal 4 for Avianca-operated JFK flights.
- Check your Avianca booking before leaving for the airport.
- Complete online check-in when available.
- Allow extra time for an international journey.
- Arrive early during peak travel periods.
- Complete baggage drop before proceeding to security.
- Check JFK departure screens for your latest gate.
- Remember that walking times do not include TSA wait time.
- Check your baggage allowance before traveling.
- Keep your baggage receipt until you reach your final destination.
- Eligible passengers should verify lounge access before traveling.
- Use AirTrain if your connecting flight departs from another terminal.
- Allow additional time when changing terminals.
- International passengers connecting to U.S. flights may need to clear immigration and recheck baggage.
- If you require mobility assistance, arrange it with the airline in advance.
- Check current airport and airline information before leaving for JFK.
Frequently Asked Questions
Avianca operates from Terminal 4 at John F. Kennedy International Airport. JFK’s current airline directory lists Avianca at Terminal 4.
Yes. Avianca is currently listed at Terminal 4 at JFK for its operations.
Avianca’s IATA code is AV.
Avianca flights can use different gates within Terminal 4. The terminal includes gate areas in both Concourse A and Concourse B. Check your boarding pass and JFK departure monitors for your specific gate.
Current JFK estimates range from approximately 3–6 minutes to 10–14 minutes, depending on the gate area. These estimates do not include TSA security wait time.
Avianca’s current lounge information lists the Capital One Lounge at New York JFK Terminal 4 among its lounge options for eligible passengers. Access depends on cabin, status and applicable conditions.
Yes. Terminal 4 has an AirTrain station, and AirTrain connects passengers with other JFK terminals, parking areas and public transportation connections.
Yes. Avianca operates international flights through JFK Terminal 4. Arriving international passengers may need to complete passport control, collect baggage and clear Customs before entering the arrivals area.
Yes. If your connecting flight departs from another terminal, you can use the JFK AirTrain. Allow additional time because changing terminals may require another security screening.
JFK’s current airline directory lists Avianca’s phone number as +1 866-919-0081.
Final Thoughts
For most travelers, the most important thing to remember is simple: Avianca at JFK operates from Terminal 4.
Terminal 4 provides Avianca passengers with check-in facilities, baggage services, TSA security, multiple gate areas, restaurants, shopping, lounges, accessibility services and AirTrain connections.
The Avianca JFK Terminal 4 Map is especially useful if you want to understand where check-in, security, gates, baggage claim, AirTrain and other services are located.
Because Terminal 4 is large, passengers should allow enough time to complete check-in, baggage drop, security and the walk to their assigned gate.
Before leaving for JFK, check your Avianca flight status, verify your terminal and gate information, and allow additional time for international travel.
For a smoother Avianca journey, remember:
JFK → Terminal 4 → Avianca Check-In → Bag Drop → TSA → Gate → Avianca Flight