Chicago O’Hare International Airport (ORD) is one of the major international airports serving Chicago, Illinois, and the surrounding metropolitan area. Located on the northwest side of Chicago, O’Hare Airport connects travelers to destinations throughout the United States and around the world. The airport serves millions of passengers through its domestic and international flight operations.
Whether you are searching for Chicago O’Hare Airport terminals, ORD airport departures, arrivals, airline check-in counters, baggage claim, parking, restaurants, lounges, or transportation, this guide covers the essential information you need before traveling.
For official airport information, visit the Chicago O’Hare International Airport website.
Chicago O’Hare Airport Quick Information
| Airport Detail | Information |
|---|---|
| Official Name | Chicago O’Hare International Airport |
| Airport Code | ORD |
| IATA Code | ORD |
| ICAO Code | KORD |
| Airport Location | Chicago, Illinois, United States |
| Airport Address | 10000 W O’Hare Ave, Chicago, IL 60666 |
| Airport Type | International and domestic airport |
| Number of Passenger Terminals | 4 |
| Terminals | Terminal 1, Terminal 2, Terminal 3, Terminal 5 |
| Official Website | flychicago.com |
| Airport Phone | (800) 832-6352 |
| Public Transportation | CTA Blue Line, buses, taxis, rideshare, rental cars |
| Airport Map | Official O’Hare Airport Map |
Airport details, airline locations, and transportation arrangements can change. Check the official airport website or your airline before departure.
Where Is Chicago O’Hare International Airport Located?
Chicago O’Hare International Airport is located in the northwest metropolitan area of Chicago, Illinois. It serves passengers traveling to downtown Chicago, nearby suburbs, and destinations throughout the United States and internationally.
The airport is accessible through major roadways, including Interstate 190, and offers several transportation options for arriving and departing passengers.
Travelers can reach O’Hare Airport by car, taxi, rideshare, rental car, regional bus, or the Chicago Transit Authority (CTA) Blue Line train.
For directions, airport transportation, and public transit information, visit the official O’Hare transportation page.
Chicago O’Hare Airport Terminals
Chicago O’Hare Airport has four passenger terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5. Each terminal serves different airlines, gates, and passenger operations.
If you are asking, “What terminal is my flight at O’Hare Airport?”, check your airline, flight number, and boarding pass before arriving. Terminal assignments can change depending on the flight and operating airline.
Terminal 1 at Chicago O’Hare Airport
Terminal 1 primarily serves United Airlines and its associated flight operations. It includes Concourses B and C, which contain domestic and selected international departure gates.
Terminal 1 offers airline check-in counters, security checkpoints, baggage services, restaurants, shops, and passenger facilities.
Passengers departing on United Airlines should verify their departure terminal and gate using their flight details.
Terminal 2 at Chicago O’Hare Airport
Terminal 2 contains Concourses E and F and serves selected airline operations. Airline assignments may vary, so passengers should check the official airport airline directory for the latest information.
Facilities include ticket counters, security screening, baggage claim, dining options, and connections to other terminals.
Terminal 3 at Chicago O’Hare Airport
Terminal 3 serves American Airlines and several other domestic and international airline operations. It includes Concourses G, H, K, and L, along with the terminal rotunda.
Passengers can find airline check-in counters, departure gates, baggage claim, restaurants, retail stores, and other airport services.
If you are flying with American Airlines, confirm your terminal and gate before traveling because some flights and airline arrangements may differ.
Terminal 5 at Chicago O’Hare Airport
Terminal 5 is O’Hare’s primary international terminal and handles many international arrivals and departures. It serves numerous international airlines and also accommodates selected domestic services.
Passengers arriving from international destinations may need to complete U.S. Customs and Border Protection procedures and collect checked baggage before continuing their journey.
Terminal 5 offers check-in facilities, international departure gates, baggage services, restaurants, retail shops, and airline lounges.
For current terminal and airline assignments, consult the official O’Hare terminal map and airline directory.
Chicago O’Hare Airport Terminal Map
The Chicago O’Hare Airport terminal map helps passengers locate airline counters, gates, baggage claim, security checkpoints, parking areas, restrooms, restaurants, and connecting transportation.
The four passenger terminals are arranged as follows:
- Terminal 1: Concourses B and C.
- Terminal 2: Concourses E and F.
- Terminal 3: Concourses G, H, K, and L, plus the rotunda.
- Terminal 5: Concourse M.
Terminals 1, 2, and 3 have connections within the secure domestic terminal area. Terminal 5 connections may require the Airport Transit System (ATS) or the secure Terminal Transfer Bus, depending on operating hours and your connection.
For the latest map, visit the official O’Hare Airport maps page.
Chicago O’Hare Airport Airlines
O’Hare Airport hosts numerous domestic and international airlines. United Airlines and American Airlines are two of its major carriers, while many other airlines operate flights to destinations across North America, Europe, Asia, and other regions.
Airlines serving ORD include:
- United Airlines
- American Airlines
- Delta Air Lines
- Southwest Airlines
- Alaska Airlines
- Air Canada
- Air France
- British Airways
- Lufthansa
- Emirates
- Qatar Airways
- Turkish Airlines
- Japan Airlines
- Korean Air
- Iberia
- Aer Lingus
- Frontier Airlines
- Spirit Airlines
- JetBlue Airways
- Volaris
- Viva Aerobus
This is a representative list rather than a guarantee of current service by every airline. Routes, schedules, and terminal assignments can change.
To find your airline’s terminal, check the official O’Hare airline directory.
Chicago O’Hare Airport Arrivals
Chicago O’Hare Airport arrivals information helps passengers check incoming flights, estimated arrival times, delays, and arrival terminals.
If you are picking someone up, use the flight number or airline name to confirm the latest arrival information. International passengers may require additional time for immigration, customs, and baggage collection.
Passengers arriving at Terminal 5 should follow airport signage for customs, baggage claim, and ground transportation. Domestic passengers should follow signs to their assigned baggage claim area.
For real-time flight information, use the official O’Hare arrivals and departures page.
Chicago O’Hare Airport Departures
O’Hare Airport departures information allows travelers to check flight status, departure times, terminal assignments, and gate information.
Before leaving for the airport, confirm your flight status with your airline. Flight schedules and departure gates can change because of weather, operational requirements, or other disruptions.
At the airport, follow signs to your airline’s ticket counter, baggage drop, security checkpoint, and departure gate.
For international departures, allow sufficient time for airline document checks and any additional travel requirements.
Check current departure information through the official O’Hare website.
Chicago O’Hare Airport Check-In
Chicago O’Hare Airport check-in facilities are located in the airline ticketing areas of the assigned terminals. Passengers can generally check in online, use an airline mobile app, or visit an airport check-in counter or self-service kiosk where available.
The check-in process may include:
- Confirming the correct terminal and airline counter.
- Checking in and obtaining a boarding pass.
- Dropping checked baggage, if applicable.
- Completing security screening.
- Proceeding to the departure gate.
Check-in deadlines vary by airline, destination, and baggage requirements. International flights may require additional document verification.
For the most accurate instructions, check your airline’s official website before arriving at ORD.
Chicago O’Hare Airport TSA Security Wait Times
Security screening at Chicago O’Hare Airport is managed by the Transportation Security Administration (TSA). Wait times vary according to passenger volume, time of day, holidays, and operational conditions.
Passengers should allow enough time for check-in, baggage drop, security screening, and walking to the gate. TSA PreCheck may be available to eligible travelers at participating checkpoints.
There is no single wait time that applies to every terminal or flight. Check current checkpoint information and security guidance before leaving for the airport.
Useful external resources:
Chicago O’Hare Airport Baggage Claim
Baggage claim areas at O’Hare Airport are located on the lower levels of the passenger terminals. Follow the baggage claim signs after landing and check the airport monitors for your flight’s assigned carousel.
If your baggage is delayed, damaged, or missing, contact the airline that operated your flight. Airlines are responsible for handling most checked-baggage claims.
For items lost in public areas, at security checkpoints, or on airport transportation, the appropriate airport or agency lost-and-found service may be able to assist.
Refer to the official O’Hare services page for airport assistance and lost-and-found contacts.
Chicago O’Hare Airport Parking
Chicago O’Hare Airport offers several parking options for short visits, extended trips, and passenger pickup or drop-off.
Available parking facilities include:
- Main Garage: Convenient parking for access to the terminal complex.
- Hourly Parking: Suitable for brief visits and short stays.
- Daily Parking: An option for travelers who need to leave a vehicle for longer periods.
- Economy Parking: Designed for passengers seeking longer-term parking options.
- Accessible Parking: Designated spaces are available for eligible travelers.
- Cell Phone Lot: A designated waiting area for drivers collecting arriving passengers.
- Kiss ’n’ Fly: A drop-off option connected to the Airport Transit System.
Parking rates, lot availability, and shuttle arrangements may change. Check the official O’Hare parking information page before your trip.
How to Get to and From Chicago O’Hare Airport
Passengers can travel between O’Hare Airport and Chicago or its surrounding suburbs using public transportation and private transportation services.
CTA Blue Line
The CTA Blue Line provides rail service between O’Hare Airport and downtown Chicago. The airport station is accessible from the terminal complex through pedestrian connections and airport signage.
The Blue Line is a useful option for travelers who want to avoid driving and traffic congestion.
Official website: Chicago Transit Authority
Airport Transit System (ATS)
The Airport Transit System is an automated people mover connecting Terminals 1, 2, 3, and 5 with the Multi-Modal Facility. The facility provides access to rental cars, selected parking areas, and other transportation services.
The ATS operates around the clock, although passengers should check official service notices for interruptions or changes.
Official information: O’Hare Airport Transit System
Taxis and Rideshare
Taxis and rideshare services are available at designated airport pickup locations. Follow signs in the terminal and use the pickup instructions provided by your transportation provider.
Rental Cars
Rental car companies operate from the O’Hare Multi-Modal Facility. Passengers can reach this facility using the Airport Transit System.
Check your rental company’s instructions for vehicle pickup, return, and operating hours.
For more options, visit the official airport transportation page.
Chicago O’Hare Airport Restaurants and Shopping
Chicago O’Hare Airport has restaurants, cafés, fast-food outlets, bars, convenience stores, and retail shops throughout its passenger terminals.
Food and shopping options vary by terminal, concourse, and operating hours. Some locations are available before security, while others are located inside secure departure areas.
Passengers with limited connection time should check the location of their preferred restaurant or shop before leaving their gate area.
For current dining and shopping options, visit the official O’Hare Eat, Shop & More directory.
Chicago O’Hare Airport Lounges
O’Hare Airport has airline lounges and other passenger relaxation facilities. Access depends on the airline, ticket class, membership program, eligible credit card, or lounge-specific entry rules.
Several airlines operate lounges at O’Hare, including United Airlines and American Airlines. Other international airline lounges may be available according to current airline operations.
Before visiting a lounge, confirm its terminal, opening hours, access requirements, and whether your ticket or membership qualifies for entry.
Check the official O’Hare airport services directory and your airline’s website for current lounge information.
Chicago O’Hare Airport Hotels
Travelers with early departures, late arrivals, or long layovers may prefer staying at a hotel near O’Hare Airport.
Hotel choices around the airport include properties serving airport passengers, business travelers, and visitors to the Chicago area. Some hotels provide airport shuttle services, but availability, schedules, and fees vary.
Before booking, verify the hotel’s distance from your terminal, shuttle arrangements, check-in hours, and cancellation policy.
For airport access and ground transportation details, use the official O’Hare transportation guide.
Chicago O’Hare Airport Layovers and Connecting Flights
O’Hare is an important connecting hub for domestic and international travel. Passengers changing flights should check the arrival and departure terminals, gate locations, baggage arrangements, and minimum connection requirements with their airline.
Terminals 1, 2, and 3 have secure-side connections. Traveling between Terminal 5 and the domestic terminals may require a terminal transfer bus or the ATS, depending on the circumstances and service hours.
Passengers arriving internationally may need to clear U.S. immigration and customs, collect checked baggage, recheck baggage where applicable, and pass through TSA security again.
If your flights are on separate tickets or different airlines, confirm baggage and connection arrangements directly with the airlines.
Official resource: O’Hare Connecting Traveler Guide.
Chicago O’Hare Airport Accessibility and Special Assistance
O’Hare Airport provides accessibility features for passengers with disabilities and travelers who need additional assistance. Facilities include accessible restrooms, elevators, designated drop-off areas, and other services throughout the airport.
Passengers who require wheelchair assistance should arrange it with their airline in advance. Airline staff can provide information about mobility assistance, boarding support, and other travel needs.
Travelers with service animals or children can consult the airport’s accessibility and family-service information for designated facilities.
For detailed information, visit the official O’Hare accessibility page.
Chicago O’Hare Airport Contact Information
For airport-related questions, passengers can use the official contact details below.
- Airport: Chicago O’Hare International Airport
- Airport code: ORD
- General airport customer service: (800) 832-6352
- Official airport website: https://www.flychicago.com/ohare/Pages/default.aspx
- Flight status: Check the airport website or contact your airline.
- Baggage issues: Contact the operating airline.
- Parking questions: Visit the official O’Hare parking page.
- Security questions: Consult the TSA or official airport security page.
For airline-specific ticket changes, cancellations, baggage claims, or refunds, contact the airline directly rather than relying on general airport customer service.
Frequently Asked Questions About Chicago O’Hare Airport
The IATA airport code for Chicago O’Hare International Airport is ORD. Its ICAO code is KORD.
Chicago O’Hare Airport has four passenger terminals: Terminal 1, Terminal 2, Terminal 3, and Terminal 5.
Terminal 5 handles many international arrivals and departures. However, some international flights depart from Terminals 1, 2, or 3, so passengers should confirm the terminal assigned to their specific flight.
You can check current arrivals, departures, flight status, and other travel information on the official O’Hare Airport website. You can also check your airline’s website or mobile app.
The CTA Blue Line connects O’Hare Airport with downtown Chicago. Travelers can also use taxis, rideshare services, rental cars, and other ground transportation options.
Final Thoughts
Chicago O’Hare International Airport (ORD) is a major gateway for domestic and international travel. Understanding the terminal layout, airline assignments, check-in procedures, baggage claim, security screening, parking, and transportation options can make your journey easier.
Before traveling, verify your airline’s terminal, flight status, departure gate, and any connection requirements using official airport and airline resources. This will help you navigate O’Hare Airport more confidently and avoid unnecessary delays.